972.915.2727  |   HOUSTON:  281.265.1994

The TCP Process

TCP takes the time to understand our customers. When you choose to build with us, you’ll be assigned a dedicated project team that will get to know your goals and style, ensuring a personalized approach. Your team will oversee every aspect of your outdoor living project from start to finish.

Initial Visit

Schedule your free consultation today by calling our office or filling out our contact form. We’ll arrange a virtual appointment with one of our experienced project developers who can share information, provide examples, and even sketch out ideas—no need to walk around your backyard with your computer.

After the initial consultation, your project developer may visit your home to gather additional information. If we can create an outdoor living project that fits your budget, we’ll prepare a detailed proposal for you.

What can you expect during the visit?

  • Photos of similar projects to help refine your preferences
  • Questions to clarify your expectations
  • A discussion about your project budget

Design & Proposal

We’ll provide a detailed proposal after you meet with your project developer that includes an exact quote for your project, typically within 10 days. This proposal will feature a design drawing with specifications, dimensions, rendered views, and elevations, allowing you to visualize the completed project. We will also review your lot survey to understand the position of your patio in relation to your home’s boundaries, confirming any easements in your yard and ensuring accurate measurements.

Your project developer will schedule a meeting to review the proposal and address any questions you may have. Once you sign the contract, you and your project team will arrange to view samples and finalize selections for your project.

Exact Quote

Our quotes differ from estimates, ensuring that you won’t encounter any surprise expenses during your project. If changes or additions arise during construction, we will address them promptly as they occur. Should you wish to explore additional options during the design phase, your project developer can provide updated pricing before you sign the contract.

HOA Approvals & City Permits

Certain areas require a permit or HOA approval for outdoor living projects. To obtain the necessary approvals, your project developer will need a copy of your lot survey. We’ll take care of all additional required information.

If your municipality mandates a building permit, we will manage every aspect of the process, including submissions, inspections, and approvals. Depending on your location, this can take between four and eight weeks.

Materials & Scheduling

Scheduling your project will depend on several factors, including the time of year, the number of ongoing jobs, weather conditions, and any specific deadlines you may have for events at your home.

We ensure that materials are ordered promptly so they are available when construction begins. While some materials are readily accessible, others may require special ordering. We’ll have you select stone and other materials shortly after signing the contract to accommodate any time constraints.

Our crews manage multiple projects simultaneously. Throughout your project, you may notice one crew working while another tradesperson comes in to perform their tasks, followed by the original crew returning to finish their work. We strive to keep the production of your project continuous once we start, but there may be brief pauses between trades.

Project Management & Completion

Your project will be overseen by a dedicated team, including your project developer and a project manager, who will work together to bring your dream outdoor living space to life. They will collaborate with you throughout the project and remain accessible via email or phone before, during, and after construction.

Upon project completion, your team will conduct a walkthrough of your new outdoor living space to ensure your complete satisfaction. We take pride in our high-quality work and want you to be thrilled with your new space, designed to last for years to come.

Warranty Protection

We offer a robust written warranty that covers both materials and workmanship. We stand behind our work and are committed to making any necessary repairs.

Referrals

We want you to feel confident in sharing your positive experience with others. That’s why we have a referral program in place: when a friend or family member chooses us to build their outdoor living space, you’ll receive a special reward as a thank you.

Ready to work with TCP?

We proudly serve the Houston and Dallas-Fort Worth areas.

Our Customers Love Us

Top notch company. This firm stands behind its work. We had a small issue with some cracks in our slab related to settling, and Ryan had someone out the day after my phone call. Upon inspection, we were presented with several options and the work was completed in a week. I cannot say enough good things about Texas Custom Patios and the quality of their work.

-Joe and Nekoel